41 Chiropractic Internet Marketing Ideas
BY: MIKE HAMILTON // INCEPTION CHIROPRACTIC WEBSITES, OWNER
If you're confused by chiropractic internet marketing you're not alone. Over the years I've helped thousands of chiropractors with their marketing and very few understand the internet.
This article is here to give you real information about what's needed and what's working online. I promise to skip the fluff and stick to the meat and potatoes.
Some of the things I'm listing here are things you should not be spend time on. I'll help you save time and money.
Chiropractic Internet Marketing Idea #1 - Conversion Optimized Website
It's not enough to have a chiropractic website. You must have a "Conversion Optimized" website. A website that gets a new patient to take action.
The majority of chiropractic websites today are overloaded with information. Clients are not selecting you because of your philosophy or your technique. They are selecting you based on what you look like, what your office looks like, and how many reviews you have. Win the Know...Like...Trust battle and you win the new patient battle.
Here's an example of a great chiropractic website: http://www.mymemphischiropractor.com/
Chiropractic Internet Marketing Idea #2 - Properly Optimized Website
This is a very large topic, and it's a topic that very few people understand. Every chiropractic website company says they do SEO (Search Engine Optimization). While I agree that they do, there are different levels of SEO. Adding a page to the website is technically a form of SEO, but clearly there's more that can be done.
Here's a quick list of the things you need to understand to achieve a top ranking chiropractic website:
• Mobile Friendly Design
• Fast Load Speed
• Proper Meta Data
• Proper On-Page Optimization
• Proper External Optimization
• and about 50 smaller items 🙂
The reality of SEO is that it is an experts game today. When I first started messing with SEO 10 years ago it was simple. There were a few simple cheats and tricks that would allow you to dominate the search. Today it's about legitimate work. You truly have to outdo your competition in the eyes of Google. It's a slow and steady process that takes expert level execution.
My suggestion here is to reach out to John on our team here at Inception. John is a world class expert in the area of Search Engine Optimization. In other words he understands how Google ticks, and what they want to see. I think you'll find a conversation with him will be beyond anything you've experienced in the past.
Here's a link to him: http://www.inception-chiropractic-websites.com/
Chiropractic Internet Marketing Idea #3 - Blogging
The old days of chiropractic blogging are over. Posting useless blogs into a website that no one reads will not help you. There was a time when this tactic was very successful, but not today.
Today you have to have people interacting with your content. If you're going to bother to write a blog then you have to make sure that people are reading your blogs. A great way to do this is to email your list of clients about your blog. You might even consider giving patients an incentive to read your blogs. The more people you have visiting your website the more powerful your website will become.
Chiropractic Internet Marketing Idea #4 - Blog Comments
Blog comments on spammy websites used to be a great way to improve your website rank. Today that old strategy is a bad idea, but it is good to make proper comments on industry related websites. If you have something useful to say on a chiropractic related topic go for it. The more links you have coming to your site from topic related sites the better. Especially if those websites are are trusted by Google.
Chiropractic Internet Marketing Idea #5 - Guest Posting
I'm only talking about this one because I still hear people talking about it in the industry. Guest posting on other websites with the hope of getting a link back to your site is pretty much a waste of time for chiropractors. Finding a high quality website that will allow you to submit an guest posted article is very difficult. I personally don't think I would spend much time on this one in 2016.
Chiropractic Internet Marketing Idea #6 - Collecting Leads
This one almost drives us crazy here at Inception Websites. The idea is that you create a condition specific page, or a "Landing Page", and somehow drive traffic to it. The person that somehow lands on your page is then supposed to give you their name and email in exchange for a free report or something you're offering.
Chiropractors do not get enough traffic on their websites to make this work. I suppose you could if you spent thousands of dollars on paid traffic, but is it really worth it? It might be if you collect prepays in your office, but if your visit to visit it's probably not going to work.
I would avoid any system that is built on collecting leads that you can market to. I've never seen it work, but there's a lot of hypesters selling it. As long as we keep falling for it they will keep selling it.
Chiropractic Internet Marketing Idea #7 - Video Marketing
This is a difficult one to pull off, but I think it can be successful. Here's what it looks like:
• You collect a bunch of video testimonials from your patients with different symptoms you've helped.
• You use Facebook paid advertising to send that video out to targeted demographic groups.
• You then send the people that click on your ads to a landing page that is specific to that topic or condition with an offer of some kind.
It takes a good deal of time and money to accomplish this. If your ads do work they burn out and your approach must be reinvented. The companies doing this kind of work are charging a fortune, and they rarely live up to their promises.
If you can manage to do it on your own, and you're willing to spend thousands of dollars on ads, then it might be a win for you. The problem is that I know very few chiropractors that are capable of pulling this off on their own, and I don't know of any companies that are really doing it properly.
Chiropractic Internet Marketing Idea #8 - Rank for Keywords
About once a week a client calls us about trying to rank for a keyword they are interested in. Keywords are not something that we just sprinkle into websites to get them to rank. They are a part of greater picture that Google is looking for.
Here's how I get myself ranking for the keywords I want to go after:
• I first write a good long article on the topic I want to rank for.
• I then insert my keywords into that article as naturally as I can within the text.
• Next I make a video about that topic and post it to YouTube.
• I then put that video in my article on my website.
• Finally I launch that article link out on my social media channels.
I could keep going with small additional things, but in general you need to show Google that you are the best place for information on that topic. The more areas that Google sees your article, and the more robust your content is, the better it will rank. Do your best to provide the reader with everything they want, and Google will reward you.
Chiropractic Internet Marketing Idea #9 - Yelp
The only reason Yelp is important in most cities is because it ranks so well. You'll see Yelp listings at the top of most "Chiropractor CITY" searches. Be cautious with this entity. A bad Yelp review can do serious damage to your practice, and they are almost impossible to get rid of.
Here's my strategy for Yelp:
• Completely fill out your listing and add pictures
• Try to find patients that are regular Yelp users and get them to review you
• Avoid Yelp advertising if possible. You will be very lucky to generate any new business from this form of advertising despite what the Yelp commission salesman will tell you.
As a former victim of a bad Yelp review I know how bad it can get. Here's an article that I would suggest reading to understand how this company functions: http://www.sfgate.com/news/article/Yelp-can-give-paying-clients-better-ratings-5731200.php
Chiropractic Internet Marketing Idea #10 - Google Local Listings
One of the big reasons that many chiropractors don't show up in the maps listings is due to their Google business listing errors. Having multiple verified pages, or no verified pages can cause your business to lose thousands of dollars in potential new patients.
This problem is so large that we have a team of people that work only on this issue for clients. If we fail to correct issues with Google listings we are failing our client. Interestingly very few companies in the chiropractic website industry work on these errors.
Chiropractic Internet Marketing Idea #11 - Google Reviews
Very few chiropractors have a plan for improving their Google Reviews. If you can show patients that you have the best reviews in your city you are ahead of the game. In most cities you're lucky to see a chiropractor that has any reviews.
For about four years we tried to get our clients at Inception Websites to implement reviews programs inside their office. What we finally realized is that almost no one could pull it off. We needed to find another way to accomplish this important task.
Today we offer an automated reviews program. This program allows us to gather reviews for you behind the scenes. Our clients using this system are leaving their competitors in the dust.
Here's a link to check it out: http://www.inception-chiropractic-websites.com/reputation.html
Chiropractic Internet Marketing Idea #12 - Mail Your List
Most chiropractors understand that keeping in contact with patients is a good idea. Where they go wrong is in the way they try to stay in contact.
Just because it's good to stay in contact does not mean you can send anything. Sending canned garbage to a patients email box can do more harm than good. Spend a few minutes putting something together that has your heart in it and send that. A couple of well put together paragraphs will mean so much more than a canned newsletter.
When you have something worth sending you can use services like: Mail Chimp, AWebber, or possibly Infusion Soft to send your messages out. I recommend Mail Chimp for most offices. It's free and it gets the job done. Infusionsoft is impressive, but at $300 per month it's probably not worth it for what you need to do.
Chiropractic Internet Marketing Idea #13 - Bing Listing
Right now Bing has about 33% of web traffic. That's a significant amount and it's worth having a confirmed business listing with them. We'll see what the future holds for Bing, Yahoo, and AOL that are combining to oppose Google.
Chiropractic Internet Marketing Idea #14 - Angie's List
The big news in 2016 is that Angie's List is removing their pay wall. This means that the public will have access to Angie's List information without having to pay for a subscription. If you haven't done so I'd get your business listed there. The might just end up being the new Yelp.
Chiropractic Internet Marketing Idea #15 - Podcasting
I hear this one thrown around a lot. The idea is that you record yourself doing some kind of interesting pod cast (sort of like a recorded radio show), and then you grow and audience of listeners. Even if you do figure out how to actually get a podcast up online you still have to solve the largest problem of finding an audience.
How many people do you know that are listening to podcasts? I don't really know any and my life is the internet today. As a chiropractor I believe you will have a very difficult time finding people in your city that are interested in listening. It might be something you can get your current patients to listen to, but I think pulling in new patients is a long shot.
Chiropractic Internet Marketing Idea #16 - Local Sponsorships
In the past it was a great idea to build links to your website from external sources. Building links is a great idea, but today the links have to come from trusted legitimate websites. As a chiropractor where can you find links like this?
One area to consider is your market. Local links or links coming to your website from local businesses in your area can be very powerful. Try to find websites in your area that a lot of people visit each year.
Once you make a list of those websites try to find a way to get your business mentioned there with a clickable link to your website. One easy way to accomplish this is through sponsorships. Most local groups will allow you to have a link if you sponsor them financially. Stay away from expensive sponsorships. Looks for the ones that you can pay $50 a year for.
This is an easy way to boost the power of your site, but watch out for the common mistake that most doctors make. The links have to be one way. Most doctors run out to their friends in town and say, "I'll link to you if you link to me". That's a reciprocal link and most of the power is lost.
Chiropractic Internet Marketing Idea #17 - Call to Action
Every marketing piece needs to have a call to action that's easy to see. About half of the chiropractic websites out there today don't have a call to action. The other half have a call to action that no one will find. You only have a few seconds to attract a potential new patient. If they miss your call to action you're losing new patients.
This website has a great call to action: http://www.purehealthchiropractic.net/
Chiropractic Internet Marketing Idea #18 - Educational Webinar
Not many chiropractors employ this idea, and that's probably good. The concept is good, but the work it takes to get people to attend your webinar is tremendous. Have you ever tried to do talks in your office to generate new patients? If you have you know it doesn't work all that well most of the time. Multiply that difficulty times two, and that's how easy it is to generate new patients from online webinars.
Obviously if you can have a captive audience listening to you speak it's a great thing, but how are you going to generate that audience? It's possible for Facebook to work for this, but it can be expensive to implement.
Chiropractic Internet Marketing Idea #19 - Write an eBook
Let's talk about this one before you get too excited. If you actually do write an eBook it's possible that it could have some value. You could put a picture of it on your website, which might give you some credibility, but the chances of someone reading it are next to zero.
Ask yourself this question. If your dentist wrote an eBook would you read it? I bet you wouldn't and potential patients probably won't read your eBook either.
This isn't a bad thing to do, but your time as a doctor is precious. Do you have time to write a book that no one reads? I think there are better things you could spend your time on that would produce more new patients.
Chiropractic Internet Marketing Idea #20 - MOZ Local
One of the things that influences the rank of a website are the number of listings talking about your business on the internet. In the past Yext was the go to company, but today we feel that MOZ is the best option.
For a small yearly fee MOZ will place your listing on hundreds of different directory websites. This is a critical thing for any local business that wants to rank well in the maps and organically. There are other options like Whitespark to accomplish this task, but MOZ is the cheapest, easiest, and arguably the most powerful.
Chiropractic Internet Marketing Idea #21 - About Us Page
Did you know that your about us page is one of the most visited pages on your website. People want to see your picture, and they go to your about us page to see it.
You need to spend time really thinking out what you put on your about us page. Stop thinking about what you want to tell them and start thinking about what they want to know. Answer the questions that you know they have instead of forcing your services down their throat.
You also have to remember that they are only going to stay on that page for ten seconds or less. You're not going to be able to tell them your life story. Keep it short, use bullet points, and provide great pictures if you want to have success.
Chiropractic Internet Marketing Idea #22 - Facebook Page
As a small business you need to have a Facebook business page. Google expects that any legitimate local business is going to have a page setup and confirmed. They also like to see that you have some activity in your account. Just doing posts will not help you. You need to generate likes, shares, and best of all comments on your posts.
Most chiropractors I speak to believe that posting chiropractic information to Facebook will generate new patients for them. I can assure you that you will not see new patients coming in from that kind of posting.
In order to generate new patients from Facebook you would need to be implementing some form of Facebook Advertising. I'll talk about that in the next section.
Chiropractic Internet Marketing Idea #23 - Facebook Paid Advertising
The latest hype in 2016 is paid Facebook advertising for chiropractic. The idea is that you run paid ads to your target demographic to generate multitudes of new patients. All you have to do is hand over thousands of dollars to the guru's that are selling the idea.
What I've heard here recently is that if you're willing to spend $3000 per month there is a company that is having success. That same company will only work with offices that are doing care plans. They don't feel you will see a good ROI if you don't offer prepaid care plans. I have a great deal of respect for them for saying that.
In fairness there is one way of doing this that we have not explored. I've heard some chatter from the people selling these services that doing paid ads on Facebook with testimonial videos works. They are running condition specific testimonial video ads and driving them to a condition specific landing page. There may be a possibility of this working, but it will be expensive. If it does work the time and expense of doing it may negate the benefits.
Most chiropractic marketing companies get paid first and worry about results later. I feel that results need to be proven before you start telling everyone they need to signup.
Chiropractic Internet Marketing Idea #24 - Twitter
In general Twitter is not that useful for a chiropractic office, but it is important for Google to see that you have an account setup. If you spend enough time promoting Twitter to your patients you might be able to squeak out a few patients, but I've honestly never heard of anyone having success there. Make sure you have an account setup properly for your business...Do a tweet from time to time...and you're good to go with Twitter.
Chiropractic Internet Marketing Idea #25 - YouTube
YouTube is another entity that every business should have setup. Google expects a small business to have a YouTube channel, and hopefully some activity in it. I'll give you a few ways I've seen people use YouTube to their advantage.
The first way would be to make condition specific videos. If the videos are optimized properly you might have a chance to get those videos to show up in the organic search results. In 2016 this strategy does not seem to be working well. It's probably not completely useless, but it's certainly not as effective as it used to be.
Another option is to make stretching or health related videos for your patients to watch. Making a group of YouTube videos that your regular patients watch can be a good signal to Google. Especially if those videos are on your website. When Google sees extra traffic coming to your website it can help you from an SEO standpoint.
Finally you could do paid ads on YouTube. I think this one is a real stretch. There just are not many people going to YouTube to learn more about chiropractic or the symptoms chiropractors help.
Chiropractic Internet Marketing Idea #26 - Pinterest
Pinterest arrived on the scene in 2010. It has grown to become a pretty large player in the social media game. As far as chiropractic is concerned I don't feel that Pinterest is going to generate new patients for you, but it is important to have an account setup. There are some SEO benefits to posting pictures, and videos there with proper links back to your website.
Paid ads are also available through Pinterest. I'm unaware of a chiropractic having success in that area, but it's pretty early in the game. I think I'd be careful putting advertising dollars into Pinterest at this point for chiropractic.
Chiropractic Internet Marketing Idea #27 - Pokémon
In 2016 Pokémon is the latest craze. This might be an opportunity to bring people into your business, but it's been a bit of a disaster so far. The company that created this game has been overwhelmed with requests from businesses and has had to pull back. I don't see this coming back as a real viable tool for marketing. Even if it does work the chiropractors will be all over it. If too many people do it the effectiveness will be lost. We will be keeping an eye on it, but I'm not getting my hopes up.
Here's a good article that will give you some insight into this new craze: http://www.inception-chiropractic-websites.com/chiropractic-pokemon-marketing/
Chiropractic Internet Marketing Idea #28 - Google Adwords
Google Adwords or Google Pay Per Click Ads have been around for a long time. In 2016 Google has made some important changes to this form of advertising.
The first is that they have changed the look of the ads. It has become very difficult to distinguish between the ads and the organic listings. In the past many people avoided paid ads and when below them to the organic search. Today Google is hoping that you don't notice.
The second big change is that Google just rolled out a maps ad spot. It just started rolling out this week, but soon there will be a paid ad that is a part of the maps listings. This could be a big deal, but time will tell.
As of today Google Adwords is marginally effective for chiropractors. In most cities you will be spending $600 to $1500 just on the ads. That spend will likely result in around four new patients. In my opinion that's pretty expensive for that many patients, but it depends on how your office financials are setup.
There have been some new changes in the ad layouts recently which may make them more effective, but the jury is still out there.
Google Adwords is not a pot of gold, but it can produce a small profit if setup correctly. I think the new maps ad section is going to be a lot more promising.
Chiropractic Internet Marketing Idea #29 - Google Analytics
Google Analytics is great for showing you what pages people are visiting on your website and how long they are staying there. What it's told us is that patients generally spend about five seconds on the top of your "Homepage" before going right to your "About Us" page. They spend about five seconds on the top of that page also before either contacting you or leaving your website.
I wouldn't waste a lot of time trying to figure out the hundreds of data points inside of your Analytics account. I would look at it once or twice a year to see if people are going in the direction you think they are.
Once you know where they are going you need to make sure what they see on those pages is stellar. Simple is better. Think about what you would want to see if you were selecting a new dentist today. I doubt you would care about the new fancy drill they just purchased for you.
Chiropractic Internet Marketing Idea #30 - Google Webmaster Tools
Google Webmaster Tools is important to keep an eye on the health of your website. It's a place for Google to communicate problems to you. It's also a place where you can submit pages for indexing. It's a very useful tool for an agency like mine, but probably not something you need to spend a lot of time worrying about.
Chiropractic Internet Marketing Idea #31 - Mobile Friendly Chiropractic Website
As surprising as it is there are still a lot of chiropractors that don't have a mobile friendly website design. At Inception our clients have been mobile friendly for over four years. This is a big deal because it has a large impact on the rank of your website today.
It's also important that the mobile layout of your website is easy to navigate. Think about what a patient wants to see and make sure those things are at the top of the mobile layout. I'll give you a hint...they want to see who you are.
Chiropractic Internet Marketing Idea #32 - Load Speed
The load speed of your desktop website as well as your mobile website are very important today. Google would like your site to be under three seconds. You'll find that most chiropractic websites are well above that number.
Google knows that people leave websites that don't open quickly. They demote the rank of websites that take too long to load. Load speed is just one factor in the rank of your site, but it's an important one.
Here's a website where you can check the load speed of your website: https://tools.pingdom.com/
Chiropractic Internet Marketing Idea #33 - User Metrics
In general user metrics refers to the number of patients that visit your website. It also is a measure of how much time they spend there, and what actions they take. The better your user metrics are the better your website will rank. In fact I would say that user metrics trumps all other factors. You could be doing everything wrong and still rank well if your user metrics look great.
Try to find ways to get your current patients to visit your website. While visiting they need to do something there. I can't give away all my secrets here, but this is a very important thing to work on.
Call us if you want to learn more about how to show Google this signal.
Chiropractic Internet Marketing Idea #34 - Facebook Reviews
Reviews on all the major review sites are important and Facebook is one of the major players. The more Facebook reviews you have the better, but make sure they are legitimate. Establish a program that gives you consistent reviews.
This year at Inception we launched our new reviews program. So far the results have been outstanding. Here's a link to learn more about that program: http://www.inception-chiropractic-websites.com/reputation.html
Chiropractic Internet Marketing Idea #35 - Build an Email List
The best way to build an email list is to collect emails from your current patients. Once you have that list you can use Mail Chimp or something similar to reach out to your patients.
I can't stress the importance of sending something of value to your patients. Just because it's good to stay in communication with your patients does not mean they want you to send them junk. Canned junk newsletters are not something your patients want.
Send out great recipes or something interesting to your patients each month. Stay away from drowning them in educational pieces. You can mix some of that in, but keep your content light and refreshing. You'll be surprised at how happy your patients are that you thought of them.
Another way chiropractors attempt to build a list is by putting an opt in from on their website. Guru's will tell you that you need to give away a free report and use niche specific pages with opt ins. I have never seen this tactic work for chiropractors. Chiropractors simply do not get enough traffic on their website to generate leads this way.
Chiropractic Internet Marketing Idea #36 - Hootsuite
Hootsuite is the way that most marketing companies do social media posting for their clients. Hootsuite will allow you to post to multiple accounts through one online interface. It can be a real timesaver.
Chiropractic Internet Marketing Idea #37 - Sitemap
Make sure that your chiropractic website has a sitemap. A sitemap gives Google and other search engines a map to the pages on your website. I would guess it's a tiny ranking factor, but why not check off every box that you can in the eyes of Google.
You can learn more about sitemaps here: https://support.google.com/webmasters/answer/156184?hl=en
Chiropractic Internet Marketing Idea #38 - HIPAA
The information on this topic is a bit vague right now, but we feel it's important to have a HIPAA compliance form on your website. A few states are talking about this right now, and there has been some indication that Google wants to see this on healthcare related websites.
Chiropractic Internet Marketing Idea #39 - Terms of Service
Here's a good place to get one if you don't have one: http://www.bennadel.com/coldfusion/privacy-policy-generator.htm
Chiropractic Internet Marketing Idea #40 - Office Pictures
When a potential new client visits your website they generally want to know what your office looks like. Having some pictures there can make a real difference. On top of that adding pictures to your website content can improve your on page optimization. Especially if the pictures have the proper alt tags.
Another way to use those pictures is to place them on pictures sites like Pinterest. Optimizing those pictures on sites like Pinterest can be a great SEO boost. Especially if your channel is receiving some traffic.
Chiropractic Internet Marketing Idea #41 - Landing Pages
We receive calls about landing pages on a weekly basis. Most of those calls are regarding landing pages for Facebook advertising. As I said earlier I don't think that kind of landing page is very effective at the moment. Facebook advertising can work for certain medical conditions though. If you work with neuropathy patients or you have a medically integrated practice it might be effective.
A landing page can be effective for traffic coming in from external advertising. As an example let's say that you bought a laser for your practice. You might try running newspaper ads about the conditions your can help with the laser. When someone reads your ad you need to give them a website address for more information. Having a topic specific landing page can be much more effective than sending that potential patient to a chiropractic website.
Landing pages have their place, but they are not the answer for everything. There are a lot of guru's out there today pushing this landing page idea hard. They'll tell you that you have to have them to collect leads that you can continue to nurture along. It sounds great, but it doesn't work.
Chiropractic Internet Marketing Idea #42 - Remarketing
Remarketing allows you to more or less tag a lead that comes to a page on your website. When that person moves around the internet you have the ability to then show them ads about your business or services. You're able to "Remarket" them so that they don't forget about you.
It sounds amazing, but here's the problem. I haven't seen this be effective for the typical chiropractic office. Most offices simply don't get enough traffic to make this kind of system effective.
Now if you do a bunch of paid Google Adwords advertising or you do thousands of dollars of Facebook Paid ads then it may very well be effective, but you have to be driving a lot of traffic to build the mass necessary for remarketing.